Frequently Asked Questions
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What is Mobile Detailing?
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Mobile detailing is a service where our professional detailers come directly to your location, whether it's your home, apartment, workplace, or even just visiting and staying in a hotel. Our professional team comes equipped with all the necessary equipment, chemicals, water, and even electricity to clean and restore your vehicle to its best condition.
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What areas do you service?
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Our professional team services most of Monroe, Orleans, Genesee, and Orleans County.
Not sure if you're within our service area? Shoot us a call or text at (585) 590-6666 |
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What payment methods do you accept for mobile detailing?
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Currently we accept all major credit/debits, paypal/venmo, and cash. We DO NOT accept checks at this time unless you have a fleet account. Please inquire if you would prefer a different form of payment when booking your appointment.
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When is payment due?
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While we do have customers that pre-pay for their service, payment is not due until completion of your service. Invoices are texted/emailed to you with a secured payable link by Square if paying for your service with debit/credit cards. Otherwise, your professional technician will finalize payment following the completion of your service for cash and PayPal/Venmo transactions. (Our team does not carry change for cash transactions)
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How long does a mobile detailing service take?
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Most Mobile detailing services take between 2-6 hours to complete depending on the vehicles condition and what services you are having done.
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What if I have an emergency in the middle of the detail?
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Not a problem at all! We have dealt with almost every possible scenario and with our service being done at your convenience your vehicle is always readily available to you in the event of an emergency.
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Our personal favorite... Why Mobile?
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We created this company out of need and frustration in our own lives, driving to a shop and dropping our own cars off was a hassle and usually required a family member or friend to help drop it off. Even worse was sitting in a waiting room for 2-6 hours waiting for your vehicle to be finished. With our mobile solution you don't need to stress. We have customers mow the lawn or rake leaves while we meticulously detail their vehicle or while their working we are in the parking lot so when they leave for the day they get into a perfectly detailed vehicle.
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